Terms of Service

Effective Date: February 11, 2026

Last Updated: February 11, 2026

Agreement to Terms

By accessing our website at webmax.agency or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or services.

These terms constitute a legally binding agreement between you ("Client," "you," or "your") and Webmax LLC ("Webmax," "we," "us," or "our").

Services We Provide

Webmax is a digital marketing agency offering the following services:

  • Paid advertising management (Meta Ads, Google Ads, LinkedIn Ads, TikTok Ads, YouTube Ads)
  • Email marketing strategy and execution
  • LinkedIn growth and lead generation
  • Content creation for social media and advertising

Specific service details, deliverables, and pricing are outlined in individual service agreements signed prior to engagement.

Client Requirements

To work with Webmax, you must meet the following requirements:

  • Minimum monthly management fee of $1,500
  • Single brand accounts only (no multi-brand portfolios)
  • You must not be a marketing agency (we work directly with brands only)
  • Complete onboarding within 7 days of signing a service agreement
  • Maintain ownership of your own ad accounts, business manager, pages, and pixels

Payment Terms

  • All fees are due on the 1st of each month for monthly retainers
  • Pay-in-full packages are due upon signing
  • Invoices must be paid within 5 business days of receipt
  • Late payments may result in suspension of services
  • A 3% processing fee applies to credit card payments
  • Ad spend is paid directly to advertising platforms and is separate from management fees

Refund Policy

All payments are non-refundable. Once payment is made for services, no refunds will be issued under any circumstances. This applies to monthly retainers, pay-in-full packages, and any other fees paid to Webmax.

By engaging our services, you acknowledge and accept this no-refund policy.

Service Delivery

  • We control the marketing process, vision, and deliverables schedule
  • We set the communication and meeting schedule
  • Client work requests are scheduled 2-5 business days out (no same-day requests)
  • Performance is evaluated at 90-day intervals, not month-to-month
  • Months 1-2 are testing phases for data collection and optimization

Creative and Strategy Authority

By engaging our services, you grant Webmax full authority over:

  • Ad copy, imagery, video content, and creative direction
  • Audience targeting, segmentation, and lookalike creation
  • Campaign structure, ad set organization, and budget allocation
  • Pausing, launching, or modifying ads based on performance data
  • Bid adjustments and budget pacing decisions

We provide creative previews for brand alignment review. Final creative and optimization decisions rest with Webmax. This authority ensures campaigns can be properly optimized without disruption to machine learning.

Client Responsibilities

You agree to:

  • Provide accurate and complete information during onboarding
  • Grant necessary access to advertising platforms, analytics, and other required tools
  • Respond to our requests within 48 business hours
  • Maintain adequate ad spend budget in platform accounts
  • Attend scheduled check-in meetings
  • Ensure your products and services comply with advertising platform policies

Intellectual Property

  • You retain ownership of your brand assets, trademarks, and existing content
  • You grant us a license to use your brand assets for campaign management
  • Materials we create on your behalf become your property upon full payment
  • We may use anonymized results for case studies with your written approval

Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, financial information, customer data, and campaign performance data. This obligation survives termination of services.

Termination

Monthly Retainers:

  • Either party may cancel with 30 days written notice
  • Services continue through the end of the paid period
  • No refunds for any portion of the current billing period

Pay-in-Full Packages:

  • No cancellations during the initial term
  • No refunds under any circumstances
  • Converts to month-to-month after completion

Immediate Termination by Webmax:We may terminate immediately if you:

  • Fail to complete onboarding within 7 days
  • Have payment outstanding for 10+ days
  • Violate advertising platform policies
  • Breach this agreement

Upon Termination:

  • You retain all account access and assets
  • No refunds will be issued
  • We will provide a transition summary upon request

No Guarantees

Marketing results depend on many factors beyond our control. We do not guarantee:

  • Specific leads, sales, or revenue
  • Return on ad spend (ROAS) targets
  • Conversion rates or cost per acquisition
  • Ranking positions or traffic volumes

We commit to applying industry best practices and optimizing campaigns based on data. Past performance and case studies are not guarantees of future results.

Limitation of Liability

  • Our liability is limited to fees paid in the previous 3 months
  • We are not liable for platform policy changes, account suspensions, or algorithm updates
  • We are not liable for indirect, incidental, or consequential damages
  • You are responsible for ensuring your products and services comply with all applicable laws

Dispute Resolution and Waiver of Legal Action

By using our services, you agree that any disputes arising from or related to these Terms of Service or our services will be resolved through good faith communication and mediation only.

You expressly waive and release any right to pursue legal action, litigation, arbitration, or any court proceedings against Webmax LLC, its owners, employees, or contractors for any reason, including but not limited to disputes over service quality, results, payments, or termination.

This waiver is a material term of this agreement. If you do not agree to this waiver, do not use our services.

Indemnification

You agree to indemnify and hold harmless Webmax, its owners, employees, and contractors from any claims, damages, or expenses arising from:

  • Your products or services
  • Your violation of any law or regulation
  • Your breach of this agreement
  • Content you provide to us for use in campaigns

Modifications to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new terms.

For active clients, material changes will be communicated via email 30 days before taking effect.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Service, along with any signed service agreement, constitute the entire agreement between you and Webmax. They supersede all prior discussions, negotiations, and agreements.

Contact Us

If you have questions about these Terms of Service, contact us at:

Webmax LLC

  • Email: contact@webmax.agency
  • Phone: 301-531-4804
  • Website: webmax.agency